Tel: 01375 852020
Willows Lodge Tilbury
Location and Accommodation
Willows Lodge is located on Calcutta Road leading towards Tilbury Town Centre.
Willows Lodge is a xxurpose built care home, accommodation is arranged over three floors. All of our bedrooms are large, airy and have en suite facilities. There are lounges and dining rooms on each floor and there is a wonderful garden which provides a pleasant outlook and restful area to relax.
Philosophy of Care
Our philosophy of care is to offer the highest standards of holistic care to each resident based on an initial assessment and a regularly updated plan of person centered care. Our aim is to encourage independence and individuality, whilst maintaining privacy and dignity. Individualised care is delivered within a secure, relaxed, homely and conducive environment where a resident’s physical and psychological care, wellbeing and comfort are of prime importance to both staff and management.
We liaise closely with family and friends, encouraging open two way communication at all times so as to ensure good relationships.
Training and Development
We are committed to the training and development of our staff , which enhances the quality of life of our residents. All staff are DBS checked and receive a comprehensive induction programme. All complete mandatory training and either hold or are working towards their NVQ level 2 and/or 3 in Health and Social Care. Each member of staff is fully supervised and has an individual learning and development plan which ensures they are fully competent to deliver the highest standard of care in a professional manner.
Willows Lodge employs two dedicated Activities co-coordinators who ensure there is a daily program of in-house activities in place which is generated from the feedback they get from residents. This can be anything from reminiscence, board games, newspaper reading, quizzes, and arts and crafts. The activity coordinators are also responsible for organsising larger popular event such as the summer fete and festive celebrations.
Food and Beverage
Food and nutrition is an important aspect of the care we provide and menus are carefully selected to offer a nutritious well balanced and healthy diet. Special dietary needs are catered for, and birthdays, anniversaries and special occasions are celebrated. All food is cooked on the premises using fresh fruit and vegetables from a local supplier. We pride ourselves in the choice and quality of food we serve.
Willows Lodge Care Home
82-84 Calcutta Road
Tel: 01375 852020